Website HDFC Bank
Drive Logins for Home Loans through various channels and a team of HDB Sales Executives Quantitative: Annual Login targets – Minimum 648 Data entry to be done in HDFC Ltd systems, preparing CAM and scanning the documents.
- Wherever required, personally meet up with customers – especially HNW customers.
- Minimum 10 customers to be met personally and customer interaction to be updated in CRM next per month.
- Initiate for activities for lead generation.
- Arrange for training at channels on lead sourcing quality, give feed-back on leads generated so as to ensure quality of lead generation improves and overall LG to LC ratio improves Achieve Disbursal targets on value and Nos Quantitative: Annual disbursal unit targets Minimum 324 Units Disbursal target value is assigned basis grid on City Category and Grade.
- Drive calling on all SUD cases.
- Coordinate with HDFC Ltd Credit and Operations team for resolution on post sanction documentation.
- For sensitive / HNW cases coordination with customer and HDFC Ltd as in case of HDFC Ltd, the customer is mandatorily required to visit HDFC Ltd office to complete the disbursal formalities.
- Drive RM / PB, KCM-CSRM / DSA activation for higher volumes.
- Quantitative: SM mapped with 1 to15 RM – 40% activation target SM mapped with >15 RM – 35% activation target KCM-CSRM – KCM activation benchmark is 3 LCs; CSRM benchmark is 2 LC; 80% activation benchmark COP – PB – 30% activation benchmark DSA – 30% DSA to be active every month less than 3 months from date of code activation – approval for empanelling received not to be included.
- However, DSA with Flat payout / Special payout LPO is to be included from first month.
- Qualitative: To follow the branch sales process, 100% updation of target branches of MOM in Cogent, Minimum 10 Customer interactions to be updated in Cogent.
- Home Loans Sales back ground,
- Industry knowledge,
- Network of open market agents – DSA, Connectors, Competitor information
Company: HDFC Bank
Vacancy Type: Full Time
Job Functions: Management
Job Location: Chennai, Tamil Nadu, India
Application Deadline: N/A