Friday , August 7 2020

Wingstop Careers for Digital Analytics & eCommerce Analyst

Website Wingstop Restaurants, Inc.

Job Description:

Our team has an opportunity for a Digital Analytics & eCommerce Analyst. This individual will be responsible for ongoing planning, analysis, reporting and documentation for a complex, multi-tier, enterprise digital and ecommerce solution stack. This individual will work with a talented team of internal and external resources in a highly collaborative, Agile development environment.

Job Responsibilities:

  • Responsible for the creation of and updates to dashboards, reports, slide presentations, knowledge base articles, and other materials as needed.
  • Partner with IT, Business Intelligence, Insights, and Finance teams to source data, verify trends, and develop the presentation of findings
  • Serve as a primary lead in the establishment, measurement and reporting of key performance indicators for the overall digital business.
  • Participate in the evaluation of new platforms, tools, and technologies.
  • Appropriately identify and raise issues and risks to Management and team members
  • Evaluate problems and recommend solutions based on system knowledge and anticipated business needs.
  • Lead the planning, data collection and measurement of digital solutions and features. This includes testing across users, groups, individual restaurants, markets and national deployments.
  • Analyze data from multiple sources to proactively inform the design of more efficient solutions
  • Ability to clearly & concisely present digital insights, in both written and verbal form, at any level of the organization
  • Must be able to understand the business needs of department leaders and translate those needs into actionable plans for measuring success.
  • Maintain a plan for ongoing KPI reporting across ecommerce applications
  • Ability to lead cross-functional meetings and drive team alignment on business objectives with key business partners.
  • Represent the Digital team at project planning and implementation meetings.
  • Under broad direction and supervision, gather business requirements for changes to ecommerce, POS and other restaurant technology systems.

Job Requirements:

  • Strategic, analytical thinker with strong bias for fact-based decision-making
  • Resourceful, learns quickly and has a thirst for knowledge and self-improvement
  • Guest service mentality; has a genuine desire to serve the customer
  • Well organized and detail oriented, ability to manage multiple deadline with a sense of urgency
  • Proactively identifies business trends and willingness to assists others
  • Strong interpersonal, written and verbal communication skills
  • Adaptable, exhibits flexibility with changing priorities and conditions
  • Excels in a fast paced environment

Qualification & Experience:

  • Experience with business intelligence and data warehouse concepts & tools is a major plus.
  • Proficiency in Google Analytics, Google Tag Manager, Firebase, Google Search Console
  • Proficiency in A/B, split testing through market leading tools such as VWO, Optimizely, Google Optimize
  • Advanced proficiency in Excel to include use of pivot tables, charting, and external data connections is required.
  • Ability to produce quality requirements, testing & deployment documentation and data reports as needed for project-related work. Includes the ability to clearly present status and other information to the management team.
  • Independent thinker and excellent problem solver. Able to acquire new skills and knowledge “on the fly” in order to resolve issues with new and unfamiliar systems.
  • Able to juggle multiple high priority tasks.
  • Experience with SQL and relational databases is a major plus.
  • Proficiency in standard office equipment and computer software including Microsoft Windows, Outlook, Word and Power Point.
  • Experience with Agile & waterfall software development and use of Jira or similar toolsets

Job Details:

Company: Wingstop Restaurants, Inc.

Vacancy Type: Full Time

Job Functions: Finance, Analyst, Strategy/Planning

Job Location: Dallas, Texas, United States

Application Deadline: N/A

Apply Here

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